Applicability and Acceptance

These Standard Terms and Conditions of Sale ("Terms and Conditions") shall apply to all sales and provision of services by The Office Lab bv ("the Company") to its clients ("the Client"). The Client hereby expressly waives any conflicting standard terms and conditions and accepts these Terms and Conditions as the exclusive governing terms for all transactions with the Company. Any deviations from these Terms and Conditions must be agreed to in writing by the Company.

Payment Terms

All invoices are due and payable within thirty (30) days from the invoice date unless otherwise specified on the invoice or agreed to in writing. In the event of overdue payment, the Company reserves the right to charge interest on the outstanding amount at the rate of 10% per annum. The Company also reserves the right to suspend any provision of services without prior notice in the event of overdue payment.

Collection and Legal Expenses

If any payment remains outstanding for more than sixty (60) days after the due date, the Company reserves the right to engage a debt recovery agency or pursue legal action to collect the outstanding amount. The Client shall be responsible for all costs and expenses incurred by the Company in connection with such debt recovery efforts, including but not limited to attorney's fees and court costs.

Withholding Taxes

Certain countries may apply withholding taxes on the amount of invoices in accordance with their domestic legislation. Any withholding taxes shall be paid by the Client to the relevant tax authorities. The Office Lab bv shall not be responsible for any costs related to the legislation of the country in which the Client is located. The invoice amount shall be payable to The Office Lab bv in full, exclusive of any withholding taxes or other costs related to the Client's country's legislation.


The Office Lab bv agrees to provide its best efforts to deliver high-quality services, including Odoo implementation, Microsoft 365 licenses, and consultancy services, within the agreed-upon timeframes. However, the Company's obligations shall not be considered as an obligation to achieve specific results. Under no circumstances shall the Company be required by the Client to participate as a third party in any claim for damages filed against the Client by an end user or consumer.


To be admissible, any claim against The Office Lab bv must be submitted in writing by registered mail to the Company's registered office within eight (8) days of the delivery of goods or provision of services.

Governing Law and Jurisdiction

All contractual relations between The Office Lab bv and the Client shall be governed exclusively by Belgian law. Any disputes arising out of or in connection with these Terms and Conditions or any agreement between the Company and the Client shall be subject to the exclusive jurisdiction of the Chamber of Commerce in Antwerp.